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ThinkMind // International Journal On Advances in Life Sciences, volume 6, numbers 3 and 4, 2014 // View article lifsci_v6_n34_2014_19


Business Process Evaluation in Agile Business Process Management Using Quality Models

Authors:
Michael Gebhart
Marco Mevius
Peter Wiedmann

Keywords: business process; quality; agile; business process management; ISO 25000

Abstract:
Agile business process management is an adaptation of the agile methodology, which is well-known in the area of software development. It supports the tight and efficient collaboration between customer and process analysts when designing processes. However, this methodology requires a governance approach that ensures the high quality of the processes. This article shows the usage of quality models to evaluate business processes in agile business process management environments and its specific challenges. To illustrate the approach, an existing quality model is reused and formalized. Afterwards, a business process in the context of offer management is captured and evaluated by means of this quality model.

Pages: 279 to 290

Copyright: Copyright (c) to authors, 2014. Used with permission.

Publication date: December 30, 2014

Published in: journal

ISSN: 1942-2660

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