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ThinkMind // International Journal On Advances in Intelligent Systems, volume 2, number 1, 2009 // View article intsys_v2_n1_2009_9
Working Globally via Wikis while Innovating and Acting Together: Case Wiki- Based Knowledge Sharing Portal
 Authors:
Helena Suvinen
Pertti Saariluoma Keywords: Innovation, networked co-creation, wiki, psychology, usability Abstract:
Wiki-technology is one of the new Internet collaborative service platforms that allows, among other things, building innovation networks for industries and research groups. To make these wiki tools really effective it is essential to understand human interaction problems within information and communication technology (ICT) based on scientific psychological grounds, rather than resorting to folk psychological intuitions. The problem with wikis is that their inbuilt interaction problems may substantially interfere with the development of open innovation communities. This is why it is essential to investigate psychological factors evident in the interactions within open innovation systems. This study, realized with a wiki-based portal, aimed to help build innovation systems within a particular industrial area. Our results identified several problems and point to a variety of user psychology reasons behind these problems. These reasons were organized into a classification system of problems experienced by users in task execution. Pages: 126 to 138 Copyright: Copyright (c) to authors, 2009. Used with permission. Publication date: June 7, 2009 Published in: journal ISSN: 1942-2679
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