NexTech 2021 Congress
October 03, 2021 to October 07, 2021 - Barcelona, Spain

  • UBICOMM 2021, The Fifteenth International Conference on Mobile Ubiquitous Computing, Systems, Services and Technologies
  • ADVCOMP 2021, The Fifteenth International Conference on Advanced Engineering Computing and Applications in Sciences
  • SEMAPRO 2021, The Fifteenth International Conference on Advances in Semantic Processing
  • AMBIENT 2021, The Eleventh International Conference on Ambient Computing, Applications, Services and Technologies
  • EMERGING 2021, The Thirteenth International Conference on Emerging Networks and Systems Intelligence
  • DATA ANALYTICS 2021, The Tenth International Conference on Data Analytics
  • GLOBAL HEALTH 2021, The Tenth International Conference on Global Health Challenges
  • CYBER 2021, The Sixth International Conference on Cyber-Technologies and Cyber-Systems

SoftNet 2021 Congress
October 03, 2021 to October 07, 2021 - Barcelona, Spain

  • ICSEA 2021, The Sixteenth International Conference on Software Engineering Advances
  • ICSNC 2021, The Sixteenth International Conference on Systems and Networks Communications
  • CENTRIC 2021, The Fourteenth International Conference on Advances in Human-oriented and Personalized Mechanisms, Technologies, and Services
  • VALID 2021, The Thirteenth International Conference on Advances in System Testing and Validation Lifecycle
  • SIMUL 2021, The Thirteenth International Conference on Advances in System Simulation
  • SOTICS 2021, The Eleventh International Conference on Social Media Technologies, Communication, and Informatics
  • INNOV 2021, The Tenth International Conference on Communications, Computation, Networks and Technologies
  • HEALTHINFO 2021, The Sixth International Conference on Informatics and Assistive Technologies for Health-Care, Medical Support and Wellbeing

NetWare 2021 Congress
November 14, 2021 to November 18, 2021 - Athens, Greece

  • SENSORCOMM 2021, The Fifteenth International Conference on Sensor Technologies and Applications
  • SENSORDEVICES 2021, The Twelfth International Conference on Sensor Device Technologies and Applications
  • SECURWARE 2021, The Fifteenth International Conference on Emerging Security Information, Systems and Technologies
  • AFIN 2021, The Thirteenth International Conference on Advances in Future Internet
  • CENICS 2021, The Fourteenth International Conference on Advances in Circuits, Electronics and Micro-electronics
  • ICQNM 2021, The Fifteenth International Conference on Quantum, Nano/Bio, and Micro Technologies
  • FASSI 2021, The Seventh International Conference on Fundamentals and Advances in Software Systems Integration
  • GREEN 2021, The Sixth International Conference on Green Communications, Computing and Technologies

TrendNews 2021 Congress
November 14, 2021 to November 18, 2021 - Athens, Greece

  • CORETA 2021, Advances on Core Technologies and Applications
  • DIGITAL 2021, Advances on Societal Digital Transformation

 


ThinkMind // SEMAPRO 2019, The Thirteenth International Conference on Advances in Semantic Processing // View article semapro_2019_2_40_38005


Knowledge-based Intelligence and Strategy Learning for Personalised Virtual Assistance in the Healthcare Domain

Authors:
Eleni Kamateri
Georgios Meditskos
Spyridon Symeonidis
Stefanos Vrochidis
Ioannis Kompatsiaris
Wolfgang Minker

Keywords: Dialogue management; Knowledge representations; Reasoning; Strategy learning; Virtual assistance

Abstract:
This paper introduces a virtual assistant framework that combines knowledge-based and statistical techniques to produce meaningful task-oriented conversations that are enhanced by ”chatty” style dialogues in order to increase system’s naturalness and user engagement. The paper describes how appropriate ontologies, semantic reasoning, dialogue management and policy learning techniques can be linked together and integrated through the dialogue process to enable a) the internal representation of the conversational state, b) the conversational awareness that drives the retrieval of appropriate information from the Knowledge Base (KB) and the inference of unrelated system actions with the current conversational state, and c) the dynamic selection of the most appropriate strategy at each dialogue turn, tackling both informational and social-related needs of individuals. The framework is exemplified by a use case from the healthcare domain where companionship and supportive care-related services are prerequisites for an efficient human-system interaction through a conversational agent.

Pages: 28 to 31

Copyright: Copyright (c) IARIA, 2019

Publication date: September 22, 2019

Published in: conference

ISSN: 2308-4510

ISBN: 978-1-61208-738-2

Location: Porto, Portugal

Dates: from September 22, 2019 to September 26, 2019

SERVICES CONTACT
2010 - 2017 © ThinkMind. All rights reserved.
Read Terms of Service and Privacy Policy.