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InfoSys 2025 Congress March 09, 2025 to March 13, 2025 - Lisbon, Portugal
- ICNS 2025, The Twenty-Second International Conference on Networking and Services
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- WEB 2025, The Thirteenth International Conference on Building and Exploring Web Based Environments
- DBKDA 2025, The Seventeenth International Conference on Advances in Databases, Knowledge, and Data Applications
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InfoWare 2025 Congress March 09, 2025 to March 13, 2025 - Lisbon, Portugal
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DataSys 2025 Congress April 06, 2025 to April 10, 2025 - Valencia, Spain
- AICT 2025, The Twenty-Second Advanced International Conference on Telecommunications
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- SPWID 2025, The Eleventh International Conference on Smart Portable, Wearable, Implantable and Disability-oriented Devices and Systems
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ComputationWorld 2025 Congress April 06, 2025 to April 10, 2025 - Valencia, Spain
- SERVICE COMPUTATION 2025, The Seventeenth International Conference on Advanced Service Computing
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NexComm 2025 Congress May 18, 2025 to May 22, 2025 - Nice, France
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DigitalWorld 2025 Congress May 18, 2025 to May 22, 2025 - Nice, France
- ICDS 2025, The Nineteenth International Conference on Digital Society
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- eTELEMED 2025, The Seventeenth International Conference on eHealth, Telemedicine, and Social Medicine
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- SMART ACCESSIBILITY 2025, The Tenth International Conference on Universal Accessibility in the Internet of Things and Smart Environments
IARIA Congress 2025, The 2025 IARIA Annual Congress on Frontiers in Science, Technology, Services, and Applications July 06, 2025 to July 10, 2025 - Athens, Greece
DigiTech 2025 Congress July 06, 2025 to July 10, 2025 - Athens, Greece
- DIGITAL 2025, Advances on Societal Digital Transformation
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NexTech 2025 Congress September 28, 2025 to October 02, 2025 - Lisbon, Portugal
- UBICOMM 2025, The Nineteenth International Conference on Mobile Ubiquitous Computing, Systems, Services and Technologies
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SoftNet 2025 Congress September 28, 2025 to October 02, 2025 - Lisbon, Portugal
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- VALID 2025, The Seventeenth International Conference on Advances in System Testing and Validation Lifecycle
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SocSys 2025 Congress October 26, 2025 to October 30, 2025 - Barcelona, Spain
NetWare 2025 Congress October 26, 2025 to October 30, 2025 - Barcelona, Spain
- SENSORCOMM 2025, The Nineteenth International Conference on Sensor Technologies and Applications
- SENSORDEVICES 2025, The Sixteenth International Conference on Sensor Device Technologies and Applications
- SECURWARE 2025, The Nineteenth International Conference on Emerging Security Information, Systems and Technologies
- AFIN 2025, The Seventeenth International Conference on Advances in Future Internet
- CENICS 2025, The Eighteenth International Conference on Advances in Circuits, Electronics and Micro-electronics
- ICQNM 2025, The Nineteenth International Conference on Quantum, Nano/Bio, and Micro Technologies
- FASSI 2025, The Eleventh International Conference on Fundamentals and Advances in Software Systems Integration
- GREEN 2025, The Tenth International Conference on Green Communications, Computing and Technologies
- HEALTHINFO 2025, The Tenth International Conference on Informatics and Assistive Technologies for Health-Care, Medical Support and Wellbeing
TechWorld 2025 Congress October 26, 2025 to October 30, 2025 - Barcelona, Spain
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ThinkMind // IARIA Congress 2024, The 2024 IARIA Annual Congress on Frontiers in Science, Technology, Services, and Applications // View article iaria_congress_2024_1_40_58006
Patient-Provider Communication Technologies, Patient Preferences and Medication Adherence: An In-depth Analysis
Authors: Ben Malin Joshua Hinton Ejike Nwokoro Tatiana Kalganova Keywords: medication adherence; healthcare; homecare; communication; engagement; digital health. Abstract: Communications between a patient and their health service provider are essential in ensuring sustained engagement and achievement of optimal clinical outcomes. To generate valuable insight on how to optimize interactions with patients, and to preserve both adherence and patient satisfaction, this study analyses different patient-provider communication modalities, user preferences, and medication adherence across a range of covariates. To evaluate how patient-provider communications relate with these covariates, and to adherence, we identify which Channel of Communication (CoC) is used by the patient to confirm every medication delivery. This is used to display preference as well as how successful each CoC is. In this study, we define adherence as the Percentage of Days Covered (PDC) by medication stock. Three CoCs are covered in this study: phone calls, email, and portal (a web platform), all of which enable the user to confirm medication deliveries, enabling them to have the required medication stock, in alignment with their doctor’s prescription. Through this analysis, we find that each CoC has a significant influence on medication adherence, with portal users having relatively better adherence for any given month (PDC reduction of 6.7-6.8% for phone users, compared to portal users). Additionally, the use of the portal increases by 4.7% month on month, whilst phone call use decreases by 4.6%. We opine that the impact seen in portal usage is due to patients growing in familiarity with digital health solutions, as well as the benefit attained via digital health means. Furthermore, this study shows that patients who are consistent with their preferred CoC attain greater adherence than those with inconsistent CoCs. In any given month, patients who continue to use a CoC that was an initially stated preference typically have a PDC 6.1-6.3% greater than their counterparts with inconsistent CoC preferences. The insights gained around the temporal nature of patient behavior and communication preferences will allow for their health service providers to better support their patients, with dynamic and tailored interventions. Such tailored services are consequently better positioned to improve adherence, patient outcomes and satisfaction. Pages: 13 to 23 Copyright: Copyright (c) IARIA, 2024 Publication date: June 30, 2024 Published in: conference ISBN: 978-1-68558-180-0 Location: Porto, Portugal Dates: from June 30, 2024 to July 4, 2024
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